Ice Dam Removal in Rochester, NY

Ice Dam Removal

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Ice Dam Removal in Rochester, NY

Ice dams form on Rochester roofs every winter, wreaking silent havoc on your infrastructure all season long. Left alone, an active ice dam can push water into the attic, saturate insulation, stain ceilings, and rot the fascia and wall framing below—but it doesn’t have to. Stellar Roofing has been removing ice dams across Rochester since 2013, with safe steam-based removal that does not damage shingles or gutters. Call (585) 213-2661 for immediate dispatch.

Get a Free Estimate (585) 213-2661

24/7 Support & Answering

Free Online Estimates

Locally Owned

Financing Available

Same-Day Service Available

Upfront Pricing

What to Expect From an Ice Dam Removal Visit

Same-day dispatch when conditions allow safe roof access
Steam-based ice dam removal—the only method that removes ice without damaging the shingle surface or gutters beneath
Assessment of the dam formation pattern to identify the ventilation or insulation issue driving it
Interior check for any active water intrusion already present behind the dam
Written assessment with recommendations to prevent recurrence through the balance of the season
Documentation for insurance claims when interior damage has occurred

Get a Free Estimate (585) 213-2661

Why Do Ice Dams Keep Forming on Rochester Roofs?

Ice dams are a symptom, not the underlying problem. The root cause is almost always warm interior air escaping into the attic and heating the roof deck unevenly—a product of inadequate ventilation, insufficient insulation, or air sealing gaps at the ceiling plane. Rochester homeowners who deal with recurring dams season after season are almost always dealing with one of those three things, and removing the ice without addressing them means the same dam forms again next winter. That’s why we offer a ventilation and insulation assessment alongside removal — treating the ice is one step, but stopping it from coming back requires fixing what let it form in the first place, which is what home weatherization in a cold climate is actually about.

Get a Free Estimate (585) 213-2661

Ice Dam Problems We Resolve

Most ice dam calls in Rochester trace back to three conditions that Rochester homes are particularly prone to. Here is what we find and how we address each one.

When a dam has built to the point where meltwater is moving under the shingles and into the structure, the priority is removing the dam and stopping the intrusion as quickly as possible. We steam the dam off the roof surface, assess the entry points, and check the attic and ceiling below for moisture that has already entered. Interior damage documentation is prepared for your insurance claim at the same time. Persistent leak points after dam removal are addressed through our roof leak repair service.

Homeowners who deal with ice dams every season without addressing the root cause are essentially paying for removal year after year without solving the problem. We assess the attic ventilation and insulation during every removal visit and give you a clear picture of what is driving the recurring dam formation. In most cases, correcting the ventilation balance—which we handle through our roof ventilation service—significantly reduces or eliminates dam formation in subsequent seasons.

Heavy ice dam formation pulls gutters loose from the fascia and compresses the metal in ways that prevent proper drainage even after the ice has cleared. We assess the gutter condition after dam removal and advise on repairs that are needed before the spring thaw produces the runoff volumes Rochester typically sees. Gutter damage from ice loading is addressed through our gutter repair and replacement services, and coordinating both at the same time is the most efficient path for homeowners dealing with both issues.

Get a Free Estimate (585) 213-2661

In business since

With over homes served

Our Service Areas

Proudly serving homeowners across our four primary New York service regions.

Rochester Area

Rochester
Greece
Irondequoit
Brighton
Henrietta
Webster
Fairport
Pittsford
Victor
Canandaigua
Geneva
Brockport
Spencerport
Penn Yan
Geneseo
Penfield
Avon
Bloomfield
Farmington
Hilton
East Rochester
Newark
Macedon
Palmyra
Sodus
Wolcott
Hamlin
Holley
Clifton Springs
Phelps
Shortsville
Lima
Livonia
Wayland
York

Rochester Coverage

Buffalo Area

Buffalo
Niagara Falls
Lockport
Tonawanda
North Tonawanda
Hamburg
Lancaster
East Aurora
Orchard Park
Batavia
Medina
Newfane
Springville
Angola
Grand Island
Amherst
Gowanda
Attica
Arcade
Lewiston
Middleport
Youngstown
Wilson
Albion
Williamsville
West Seneca
Clarence
East Amherst
Depew
Gasport
Alden
Ransomville
Barker / Somerset
Akron

Buffalo Coverage

Southern Tier Area

Cortland
Corning
Hornell
Bath
Dansville
Arkport
Alfred
Almond
Elmira
Horseheads
Watkins Glen
Ithaca
Wellsville
Binghamton
Endicott
Johnson City
Vestal
Norwich
Oneonta
Addison
Canisteo
Hammondsport
Wayland
Cuba
Bolivar
Fillmore
Dundee
Groton

Southern Tier Coverage

Syracuse Area

Syracuse
Oswego
Utica
Rome
Auburn
Cortland
Watertown
Fulton
Oneida
Herkimer
Pulaski
Baldwinsville
Skaneateles
Groton
New Hartford
Canastota
Cazenovia
Seneca Falls
Manlius
Cicero
Fayetteville
Camillus
Weedsport
Phoenix
Mexico
Waterloo
Central Square
Chittenango
Ilion
Clinton
Hamilton

Syracuse Coverage

Financing

Options

Investing in home repair or improvement projects can be financially challenging. To ease this burden, we provide flexible financing options designed to make high-quality roofing solutions more accessible and affordable.

Stellar Roofing: Rochester’s Ice Dam Removal Team

Stellar Roofing has been removing ice dams from Rochester roofs since 2013 as a locally owned, family-operated business. We’re fully licensed, insured, and BBB A+ accredited, and we dispatch same-day when conditions allow. Call (585) 213-2661 for immediate assistance.

How do you remove ice dams without damaging the shingles? We use low-pressure steam to melt the dam from the surface rather than chipping at it with tools. Steam melts the ice cleanly without the impact damage that physical removal causes to shingles, gutters, and flashing.
Will the ice dam come back after removal? If the underlying ventilation or insulation issue is not addressed, yes. We assess the attic condition during the removal visit and give you an honest picture of what is driving the dam formation so you can address the root cause.
Is ice dam damage covered by homeowners insurance? Interior damage from ice dam water intrusion is typically covered under standard New York homeowners policies. We document the damage thoroughly to support your claim.
How quickly can you respond to an ice dam emergency? Same-day dispatch is standard when conditions allow safe access. After hours, AnswerConnect connects you to a live person who routes your call to our on-call crew.
Is there a trip charge? No trip charge and no diagnostic fee.

Ice dam removal is often paired with roof ventilation, roof repair, roof leak repair, and emergency roof repair, so that you get the comprehensive protection you deserve. Call (585) 213-2661 to request service, or to start your free estimate process.

A visible wall of ice building up at the eave line, icicles that are unusually large or forming well above the gutter, water staining on an interior ceiling or wall near the roofline, damp or sagging insulation visible in the attic, or water running down the inside of an exterior wall during a warm spell after a heavy snow are all signs that an ice dam has formed and water is already working its way into the home.

When an active dam is pushing water into your home, every hour of delay increases the interior damage. Call (585) 213-2661 for same-day dispatch—and if it’s after hours, our answering service will connect you to a live person who reaches our on-call crew directly.

Get a Free Estimate (585) 213-2661

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